Logistics leader modernizes legacy systems with unified cloud platform and real-time tracking
A leading logistics provider needed to replace outdated systems with a single, scalable cloud platform to improve speed, accuracy, and customer visibility.
Moving from silos to a single logistics core with real‑time tracking and analytics.
Client: A leading North American logistics provider wanted to eliminate the friction caused by decades-old systems and fragmented data across its operations. With multiple business lines and millions of shipments managed each year, their technology stack could no longer keep pace with growing customer expectations.
The organization set out to unify its technology into a single cloud-based platform—one that would deliver real-time tracking, advanced analytics, and seamless scalability across the enterprise.
Lumenalta partnered with the company to architect and deploy a modern cloud ecosystem that integrates legacy and modern data systems into a secure, centralized environment. The new foundation supports long-term agility while unlocking measurable efficiency and growth.
Challenge: Modernizing a legacy logistics platform at enterprise scale presented multiple operational and architectural challenges.
- Siloed legacy systems limited cross-business visibility and slowed reporting.
- Latency issues and concurrent workloads reduced data processing speed.
- On-premises databases created scalability barriers during high-volume periods.
- Legacy architecture lacked integration with modern analytics and APIs.
- Real-time shipment tracking was limited by outdated infrastructure.
- Complex routing and networking constrained hybrid connectivity between systems.
- Manual processes led to inefficiencies across fulfillment and customer service.
The company needed a modernization approach that balanced stability and speed—ensuring operational continuity while creating a cloud-native foundation for future data, AI, and automation initiatives.
Solution: Lumenalta delivered a unified, cloud-based platform designed to process, analyze, and visualize logistics data at scale. Built on Microsoft Azure, the solution integrated key components including Data Factory, Databricks, EventHubs, PostgreSQL, and a self-hosted integration runtime to enable secure, real-time data movement.
The architecture established a secure network bridge between on-premises systems and the Azure cloud—eliminating latency, improving reliability, and ensuring a consistent flow of operational data across business lines.
Lumenalta implemented a lift-and-shift approach to accelerate delivery, completing an MVP launch in just six months. Wrapper services and next-generation APIs allowed existing systems to continue running seamlessly while the new infrastructure scaled in parallel.
This hybrid model now supports both real-time and batch data processing, creating a single source of truth for operations, customer engagement, and analytics—all without business disruption.
Outcomes: The new platform has delivered measurable, enterprise-level outcomes:
- 5TB of analytics and 500 pipelines supporting high-volume data processing and smarter insights.
- 360° unified customer platform across five business lines, enabling cross-sell and improved experience.
- 2.5M shipments tracked annually in real time, enhancing operational accuracy.
- MVP launched in 6 months, meeting aggressive modernization timelines.
- 85% reduction in hardware costs, lowering rollout from $500 to $75 per unit.
- 4x user adoption, increasing from 2,000 to 8,000 active users.
- Revenue growth through operational efficiency and expanded digital capabilities.
Today, they operate on a unified cloud foundation that connects every business line and customer touchpoint—improving reliability, insight, and scalability across its network.
5TB of analytics & 500 pipelines
Enabled high-volume data processing to drive real-time insights and smarter decision-making
85% Reduction in hardware costs
Transitioned from $500 to $75 per unit, significantly lowering rollout expenses
360-degree view of customers across five business lines
Supporting cross-sell and upsell opportunities as well as improving CX