As a Consultant, Product Delivery, you will be instrumental in guiding clients through their journey with us, ensuring successful delivery and alignment with their business goals. You will act as a trusted advisor, providing strategic insights and facilitating smooth product delivery, all while building long-term relationships that drive mutual success.
Who You Are: You thrive in a dynamic environment where no two challenges are the same. You proactively seek opportunities, solve issues before they become problems, and ensure our clients feel supported and valued every step of the way. Your ability to see the broader business picture allows you to align product delivery with the client's strategic objectives. You are skilled at listening, identifying client needs, and translating them into action. You are the kind of person who builds a relationship with a client while maintaining a high standard of care. Whether you’re resolving immediate concerns or guiding long-term delivery strategies, your focus is always on client success.
What You’ll Do:
- Trusted Advisor: Be the go-to consultant for clients, offering expert advice and ensuring product delivery aligns with their business goals.
- Lead Delivery Efforts: Anticipate challenges, solve problems, and ensure that our solutions drive growth for both clients and our organization.
- Facilitate Communication: Ensure seamless coordination between client needs and our internal teams to deliver results.
- Strategic Growth: Support clients in identifying opportunities to optimize product use and expand their engagement with us.
- Ownership of Success: Take full responsibility for the delivery process, ensuring it meets client expectations and contributes to their success.
Why This Role Matters: In this role, you will ensure the successful delivery of our products, shaping client satisfaction and contributing directly to our growth. Your efforts will strengthen partnerships and enhance the overall impact we have on our clients’ businesses.
Key Qualifications:
- Relationship Builder & Communicator: Skilled at building trusted relationships and ensuring clear communication throughout the delivery process.
- Business-Focused & Strategic: Strong business sense, with an understanding of how product delivery impacts client outcomes.
- Proactive & Ownership-Oriented: A self-starter who takes initiative and drives solutions, ensuring smooth and successful product delivery.
- Adaptable & Emotionally Intelligent: Capable of navigating evolving client needs with agility and fostering collaboration across teams.
- Leadership in Delivery: Leads by example in managing the delivery process, driving client satisfaction, and creating a positive impact.
Technical Background:
- Foundational understanding of technical concepts to facilitate effective communication with delivery teams.
- Ability to engage in technical decisions without losing sight of the client’s business objectives.
About Lumenalta: Lumenalta is an innovative company specializing in building technology with big business impact. We collaborate with clients across various verticals, including Financial Services, Consumer, Healthcare, Private Equity, Telecommunications, Media & Technology, and Transportation & Logistics. To learn more about our impactful work, please visit our case studies at lumenalta.com/case-studies. Join us and be part of a team that's shaping the future of business through technology.
Lumenalta is committed to hiring exceptional talent from a wide variety of diverse backgrounds. If you share our values and enthusiasm for digital transformation, we encourage you to apply
