As a Senior Client Development Manager professional, your primary role will be to foster and grow long-term relationships with our clients, ensuring their success while identifying opportunities to expand their business with us. You’ll be the strategic partner they rely on to drive growth and deliver ongoing value.
Who You Are: You are the kind of person who builds a relationship with a client while maintaining a high standard of care. Your proactive approach allows you to identify opportunities and challenges early, positioning yourself as a trusted partner who adds real business value. You have a keen sense of how to leverage relationships to support both the client's and the company’s growth. Your ability to understand client needs, even when they’re not explicitly stated, sets you apart. You focus on aligning client development with their broader strategic goals and ensuring they continually benefit from our partnership.
What You’ll Do:
- Strategic Partner: You’ll work closely with clients to develop a deep understanding of their needs, positioning yourself as their go-to resource.
- Drive Growth: Without being asked, you’ll identify new opportunities to help clients expand their business with us.
- Build Relationships: Act as the bridge between clients and internal teams, ensuring that communication and execution are seamless.
- Contribute to Expansion: Help clients realize the full potential of our solutions by identifying ways to deepen their engagement.
- Own Client Development: Proactively manage client relationships to ensure ongoing success and growth.
Why This Role Matters: You will play a pivotal role in shaping the future of client relationships, focusing on both maintaining satisfaction and driving additional opportunities. Your ability to build trust and grow business will directly influence our overall success.
Key Qualifications:
- Expert Relationship Builder: Proven success in fostering strong client relationships and promoting ongoing development.
- Business Acumen & Growth-Focused: Understands the client’s business landscape and can identify ways to drive mutual growth.
- Proactive & Ownership-Driven: Takes initiative to solve problems and find opportunities, ensuring continued client satisfaction.
- Adaptable & Collaborative: Able to navigate shifting priorities while maintaining strong communication between clients and internal teams.
- Leadership in Client Development: Effectively leads client engagements, building strategies for long-term partnership and success.
Technical Background: Foundational understanding of technical products to ensure clear and effective communication with internal and client teams. Ability to support technical discussions as needed, while maintaining a focus on business growth.
About Lumenalta: Lumenalta is an innovative company specializing in building technology with big business impact. We collaborate with clients across various verticals, including Financial Services, Consumer, Healthcare, Private Equity, Telecommunications, Media & Technology, and Transportation & Logistics. To learn more about our impactful work, please visit our case studies at lumenalta.com/case-studies. Join us and be part of a team that's shaping the future of business through technology.
Lumenalta is committed to hiring exceptional talent from a wide variety of diverse backgrounds. If you share our values and enthusiasm for digital transformation, we encourage you to apply
