Experience Remote done Right. Over 20 years of remote experience, all 500+ staff are 100% remote and we still grow vibrant relationships, provide exceptional opportunities for career growth while working with stellar clients on ambitious projects
What we're working on:
Enterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve every day are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. In order to grasp the scale of problems we face, ideally, you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries
Responsibilities
- Design, build, and optimize email marketing campaigns using Salesforce Marketing Cloud tools, including Journey Builder, Email Studio, and Automation Studio.
- Collaborate with business stakeholders to identify opportunities for improving customer engagement and enhancing email marketing capabilities.
- Lead the execution of email campaigns, ensuring proper segmentation, personalization, and A/B testing strategies to drive campaign effectiveness.
- Oversee consultant developers to prioritize tasks, address questions, and ensure timely project execution.
- Manage the ServiceNow queue for production support tickets related to Salesforce Marketing Cloud, resolving issues promptly to ensure minimal disruption to email marketing operations.
- Troubleshoot campaign errors, provide end-user support and recommend best practices for campaign execution.
- Develop and deliver training sessions for colleagues on advanced email marketing features and self-service capabilities within Salesforce Marketing Cloud.
- Stay updated on new Salesforce Marketing Cloud release features and functionality, recommending improvements to enhance email marketing performance.
- Ensure all email marketing activities comply with company policies, industry regulations, and data privacy standards.
Requirements
- Bachelor’s Degree in a related field.
- 8+ years of experience in Salesforce Marketing Cloud, CRM platforms, and digital marketing.
- Expertise in Salesforce Marketing Cloud, with a focus on Journey Builder, Email Studio, Automation Studio, Audience Builder, SQL, SSJS, AMPscript, and REST/POST APIs.
- Certifications in Salesforce Marketing Cloud Admin, Marketing Cloud Email Specialist, and/or Salesforce Admin.
- Strong knowledge of email marketing strategies, including segmentation, personalization, and analytics.
- Proven ability to connect business goals with email campaign strategies to drive measurable outcomes.
- Excellent communication skills for building strong relationships with stakeholders and cross-functional teams.
- Ability to work independently in a fast-paced and evolving environment, managing multiple priorities effectively.
- Experience in training teams on advanced platform functionalities to enhance self-sufficiency.
- Advanced English fluency, both written and verbal.
Straight from the Devs
Watch short snippets of actual developers (Real, not scripted) share why they joined YouTube Playlist
Why Lumenalta is an amazing place to work at
At Lumenalta, you can expect that you will:
- Be 100% dedicated to one project at a time so that you can innovate and grow.
- Be a part of a team of talented and friendly senior-level developers.
- Work on projects that allow you to use leading tech.
The result? We produce meaningful outcomes for our clients that break barriers in their industries. The Job is 100% remote; please ensure you have a comfortable office setup at your desired work location.