As a Client Partnership Manager, you will be at the forefront of maintaining and expanding key client relationships. Your role will focus on driving collaboration, ensuring satisfaction, and identifying opportunities for clients to maximize the value of their partnership with us.
Who You Are: You are a relationship-driven individual who thrives on creating partnerships that deliver value for both sides. You understand how to translate client needs into actionable strategies, ensuring clients see you as a true partner in their success. You have a natural ability to connect with clients, guiding them through challenges and identifying opportunities for growth. You are the kind of person who builds a relationship with a client while maintaining a high standard of care. Your focus is on long-term success, ensuring that clients feel supported and that their goals align with what we offer.
What You’ll Do:
- Build Partnerships: You’ll be the main point of contact for clients, building relationships that are based on trust and mutual respect.
- Drive Collaboration: Work closely with clients to understand their needs, translating them into action plans that deliver results.
- Maximize Value: Proactively identify opportunities to expand the partnership and ensure clients are getting the most out of our collaboration.
- Strategic Growth: Help clients identify areas where they can grow their engagement with us, deepening the partnership.
- Own Client Success: You’ll take full responsibility for each client’s journey, ensuring satisfaction and partnership growth.
Why This Role Matters: In this position, you’ll be at the core of client success, ensuring their long-term satisfaction and identifying opportunities for expansion. The relationships you build will be crucial in driving the future growth of both the clients and our business.
Key Qualifications:
- Partnership-Oriented & Communicative: Skilled in building strong partnerships and ensuring that communication between all stakeholders is clear and effective.
- Business-Minded & Strategic: Understands the bigger business picture and works to ensure that clients’ goals are aligned with our solutions.
- Proactive & Results-Driven: Takes initiative to find opportunities, solve problems, and ensure that clients continue to grow with us.
- Adaptable & Empathetic: Navigates changing client needs with ease, using emotional intelligence to foster collaboration.
- Leadership in Partnership: Leads client engagements by driving value and ensuring long-term success.
Technical Background:
- Basic understanding of technical products to facilitate smooth communication between clients and teams.
- Capable of engaging in technical discussions when needed, with a focus on maintaining strong client relationships.
About Lumenalta: Lumenalta is an innovative company specializing in building technology with big business impact. We collaborate with clients across various verticals, including Financial Services, Consumer, Healthcare, Private Equity, Telecommunications, Media & Technology, and Transportation & Logistics. To learn more about our impactful work, please visit our case studies at lumenalta.com/case-studies. Join us and be part of a team that's shaping the future of business through technology.
Lumenalta is committed to hiring exceptional talent from a wide variety of diverse backgrounds. If you share our values and enthusiasm for digital transformation, we encourage you to apply